Can APD guarantee every locksmith job can be completed?
No. Locksmith work can change based on the vehicle, hardware, lock condition, access, authorization and what is discovered on site. APD asks questions first and confirms the actual scope before promising completion.
What information should I have ready for an automotive key or lock question?
Have the vehicle year, make and model ready. For some work APD may also need the VIN, key type, ownership information or details about what happened to the existing key or ignition.
Do I need to prove I am authorized to unlock or change a lock?
Yes, when ownership or authority is not already clear. APD may ask for identification, registration, lease, property-management authorization or other reasonable proof before opening or altering a controlled property or vehicle.
Does APD provide both mobile and in-shop service?
Yes. APD has a Bellevue storefront and also provides mobile locksmith service for many jobs in Bellevue, Omaha and surrounding communities. The best option depends on the service you need.
Does APD offer military discounts?
Yes. A military discount is available with valid identification. Ask APD when scheduling or before checkout so the correct discount can be applied.
Can I request service online instead of calling?
Yes. Use the Request Service form and provide enough detail for APD to understand what you need. Submitting the form is a request for review, not a guarantee of price, arrival time or job completion.
What should I do if a child or vulnerable person is locked in a vehicle?
Call emergency services when there is immediate danger. APD also asks customers to call directly so the situation can be assessed quickly rather than relying on an online request form.
Does APD work on residential and commercial locks as well as vehicles?
Yes. APD provides automotive, residential and commercial locksmith services, including common lockouts, rekeys, replacement, key work and selected master-key or door-lock services.